About Us
About Greentainer
Greentainer is an online home and kitchenware retailer operated by Greentainer Limited, a company registered in Hong Kong SAR.
Greentainer Limited is the seller of record for purchases made on this website and is responsible for customer orders, payments, product information, customer service, and after-sales support.
We offer practical everyday products for modern homes, including kitchen prep items, food storage containers, dinnerware, drinkware, and home organization products. Our products are selected with everyday use in mind — simple to use, easy to store, and suitable for modern family routines.
To serve customers across the European Union and the United Kingdom, we work with our operating and VAT compliance partner, Nanjing Jishengdu Network Technology Co., Ltd., a company registered in Nanjing, Jiangsu, China.
Our operating and VAT compliance partner supports VAT registration, VAT-compliant invoicing, and local compliance requirements where applicable. All prices displayed on this website include applicable VAT where required.
Orders for EU and UK customers are fulfilled through our third-party fulfilment network in Europe. Our current EU fulfilment centre is located in Bremen, Germany. This is a third-party fulfilment facility and is not a customer return address.
For returns, exchanges, or order issues, customers must contact our customer service team first so we can confirm the correct return address and provide return instructions.
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Company Information
Seller of Record / Website Operator:
Greentainer Limited
Hong Kong SAR
EU Operating & VAT Compliance Partner:
Nanjing Jishengdu Network Technology Co., Ltd.
Nanjing, Jiangsu, China
EU Fulfilment Centre:
Ludwig-Erhard-Str. 2, Bremen 28197, Germany
Third-party fulfilment facility — not a customer return address.
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Customer Service
Email: contact@greentainer.shop
Hours: Monday to Friday, 09:00–18:00 Central European Time
Response Time: Within 24 business hours
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VAT Information
Our EU operating and VAT compliance partner holds VAT registrations in selected European markets and supports VAT-compliant invoicing for eligible orders.
VAT registration details and corporate registration information may be provided upon written request where legally required or commercially necessary.
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Policies
For full information about delivery, returns, privacy, and website terms, please refer to our:
- Delivery & Shipping Policy
- Returns & Refunds Policy
- Privacy Policy
- Terms of Service
These policy pages are available in the footer of this website.